Sheppard Robson: Building Stronger IT Foundations for Global Growth
Partnering with Creative ITC to modernise networks and data centres, the practice boosted performance, resilience, and agility across five UK offices.
Challenge
Rapid business growth left Sheppard Robson’s IT team firefighting outages, relying on third-party hosting, and struggling with limited visibility and control.
Solution
Creative ITC delivered a full infrastructure audit, superfast Cisco networking across five offices, and twin on-premise FlexPod systems for resilience and disaster recovery.
Results
Greater business agility, improved collaboration, zero complaints about performance issues, and IT teams released to drive transformation instead of firefighting.
Starting Point
Sheppard Robson, the award-winning global architectural practice behind landmark projects like the Siemens Middle East HQ and the UK’s first zero-carbon house, was experiencing rapid growth that pushed its IT systems to the limit.
The team was constantly firefighting network issues, dealing with unreliable outsourced hosting, and operating with limited visibility and control. To scale effectively and support continued innovation,
Sheppard Robson needed to modernise its IT strategy, reducing risk, improving performance, and freeing internal teams to focus on design and creativity.
Transformation
By partnering with Creative ITC, Sheppard Robson began with a full audit to uncover vulnerabilities, legacy systems, and gaps in asset visibility. From this foundation, a modern, resilient IT environment was designed and deployed.
The transformation included enterprise networking upgrades with Cisco Catalyst switches across five UK offices, on-premise FlexPod converged systems to boost performance and disaster recovery, and automated monitoring tools to enhance visibility and resilience.
With ongoing consultancy and roadmap planning, Sheppard Robson’s IT team gained greater control and confidence, supported by Creative ITC as a trusted extension of their in-house expertise.
Outcome
The transformation delivered measurable impact across Sheppard Robson’s operations. Agility increased through faster collaboration and decision-making between offices and partners, while data replication across sites strengthened resilience and reduced the risk of downtime or loss.
Operational efficiency improved dramatically, with complaints about slow networks and storage virtually disappearing. When their Glasgow office needed to relocate, Creative ITC ensured uninterrupted service through rapid deployment of temporary 4G connectivity, avoiding costly delays.
Freed from constant firefighting, their IT teams can now focus on innovation and strategic projects. Today, Sheppard Robson benefits from consistent, high-performing IT services that drive growth, enhance client satisfaction, and support its vision for sustainable, world-class design.
100%
IT infrastructure visibility gained with full audit and monitoring tools
0
downtime during Glasgow office relocation with Creative ITC’s 4G bridge solution
5
UK offices now powered by high-speed Cisco Catalyst networking
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