Why Are We Different
Success is built on delivering outstanding customer experience
And we never forget that
Creative ITC is a global IT company focused on innovation and producing stunning business outcomes. That can mean helping clients join up the dots between storage, compute, networking and collaboration. Or ensuring a painless move to a custom-built managed service model. Or simply bringing fresh ideas from Creative Group companies and our cutting-edge Internet of Things (IoT) and Customer Experience (CX) teams.
Why we’re different
We operate globally yet keep everything under one roof. So, your business never suffers from IT supplier disputes. That doesn’t mean we won’t question the brief. Especially if it means you get to consider all the options for better-informed decisions.
Our ratio of technicians to office staff is 4:1, significantly above our peers. Each specialist holds, or is close to attaining, the very highest qualifications in their field. When it comes to designing ‘as-a-service’ solutions they’re ideally placed to help you bridge learning and skills gaps.
As you’d expect, we strongly adhere to best practice and proven processes. Like proactive, advanced monitoring of your infrastructure and straightforward IT lifecycle management.
Equally, we understand there’ll be times when you’ll need to cut through red tape. Our rivals talk about agility and flexibility. We live and breathe it every day. If you need an engineer onsite straightaway, we won’t mess about waiting for paperwork.
Either way you can expect flawless project delivery. In the unlikely event there’s an issue, we’ll quickly put it right – on our time and at our cost.
That’s how we like to work. It’s one of the reasons why Creative ITC is a trusted partner for some of the world’s biggest brands, involved in many of the largest IoT, cloud and digital transformations. It’s also why we have one of the highest customer retention rates in the industry.
Success is built on delivering outstanding customer experience. We never forget that.